At Healthy Mind Menu, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with Healthy Mind Menu through our website, programs, events, or related services.

1. Information We Collect

1.1 Information You Provide Directly

• Personal Details: Name, email address, phone number, date of birth, organisation of employment,  and mailing address.
• Program Registration Details: Information provided during sign-up for Healthy Mind Menu programs, including preferences and account credentials.
• Payment Information: Billing details for purchases made through Healthy Mind Menu. (Payment data is processed securely via third-party providers.)

1.2 Information We Collect Automatically

• Device Information: IP address, browser type, operating system, and device identifiers when accessing our website or app.
• Usage Data: Details about your interactions with our services, such as pages visited, content viewed, and click actions.

1.3 Information from Third Parties

• Social Media Integrations: Data you share with us via connected platforms like Instagram, Facebook, or TikTok.
• Event Partners: Information collected through contests, giveaways, or events associated with Healthy Mind Menu.

2. How We Use Your Information

We use your information to provide an exceptional experience and ensure seamless participation in Healthy Mind Menu activities. Specific purposes include:

• Program Management: To set up, maintain, and personalise your program account.
• Exclusive Perks and Offers: To deliver access to VIP events, rewards, and promotions.
• Communications: To send updates, event reminders, and promotional content tailored to your preferences.
• Improving Services: To analyse user behavior and improve our website, events, and program offerings.
• Legal Compliance: To meet legal and regulatory requirements.

3. How We Share Your Information

We value your trust and will never sell your information. However, we may share your data under the following circumstances:

• Service Providers: With trusted third-party vendors who assist in delivering our services, such as email distribution, payment processing, and event management.
• Event Sponsors or Partners: When you engage with promotions or events hosted in partnership with other brands. (You will be informed when this applies.)
• Legal Obligations: When required to comply with applicable laws or respond to lawful requests.
• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of the transaction.

4. Your Rights and Choices

We believe in giving you control over your personal information. You have the right to:

• Access Your Data: Request a copy of the personal data we hold about you.
• Update or Correct Information: Amend any inaccuracies in your personal details.
• Opt-Out of Communications: Unsubscribe from promotional emails or messages.
• Delete Your Data: Request the deletion of your account and associated data, subject to legal obligations.

To exercise these rights, please contact us at coordinator@healthymindmenu.org.au

5. Data Security

We prioritise the security of your personal information. Our safeguards include:

• Encryption protocols for sensitive data.
• Secure servers and firewalls to protect stored information.
• Regular monitoring to prevent unauthorised access.

While we strive to protect your information, no system can be 100% secure. Please take precautions to safeguard your account credentials.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for the functioning of our website.
• Performance Cookies: To analyse site usage and improve our services.
• Targeting Cookies: To deliver personalised ads and offers based on your interests.

You can manage your cookie preferences via your browser settings.

7. Third-Party Links

Our website or communications may include links to third-party sites. We are not responsible for the privacy practices of these external platforms. Please review their privacy policies for more information.

8. Children’s Privacy

Healthy Mind Menu is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, it will be promptly deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and significant changes will be communicated directly to members.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: coordinator@healthymindmenu.org.au

Thank you for trusting Healthy Mind Menu. 

We’re excited to have you as part of our community!